Dealing with Insurance Company's - Namely Progressive
I searched to see if this rant has been covered: here is my search http://www.gmtruckclub.com/forum/sea...earchid=758251
So, if everyone can remember a deer ran into my truck about 2/3 weeks back. My car is at the body shop and is awaiting parts. Here is my dilemma: My truck is a 2005 with 22,xxx miles and barely driven. They needed to replace, mounting hardware, lights, bumper, grill and radiator and some misc items.
Progressive says that since my truck is over three model years old, they won't put OEM parts on it, to put back to "pre-crash" condition. So, I have bitched and complained and bitched and complained and worked my way up the ladder. They agreed to put an OEM radiator in my truck, but nothing else OEM.
My Question: How do I get them to replace all the parts with OEM? I mean when talking to these guys, they had been in the business for a long time, and they had the script memorized on how to answer my demands for OEM parts.
They said basically, if I want to come out of pocket to pay for OEM thats all me...I told them no, its not. I want OEM because it fits right, and it doesn't devalue the truck.
I take very good care of my vehicles, I keep very detailed records, down to third brake light bulb receipt from Advanced Auto. I have all of the parts that were taken off, and in my warehouse to store them if I ever go to sell it, say "here you want the parts".
Information that might be helpful: Have had progressive for over 12 years, third accident that was my "fault", I live in Va and I am leaving Progressive for a different insurance company after this is done.
Thanks for letting me rant :great: