JD Power's Quality Survey: Toyota Tumbles, GM Disappoints - BusinessWeek
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JD Power's Quality Survey: Toyota Tumbles, GM Disappoints
Sargent says GM can easily improve its quality performance by patching up new models like the Cadillac SRX and Chevrolet Camaro. But this is terrible news ...
Toyota's troubles behind its big tumble in quality surveyDetroit Free Press
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