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  1. #1

    Default Onstar Remote Link app iOS

    Anyone else downloaded the most recent Onstar Remote Link app for iOS (Apple) devices?
    I keep getting:

    Unable to authenticate. (403_999) error.
    [Retry] [Try Later]

    This app was flaky at best, but now it seems to be completely broken.
    I uninstalled and reinstalled it last night, but that didn't help.

    So far my trial of the Onstar service has been mediocre. I was really interested in the remote app since it allowed starting of the vehicle when not in range of the remote... too bad that it's getting cold here in Canada now and I couldn't use it last night when I actually wanted to.

    They've now removed the app from the app store.
    Last edited by Nuurban; 10-30-2012 at 02:03 PM.

  2. #2

    Default

    Quote Originally Posted by Nuurban View Post
    Anyone else downloaded the most recent Onstar Remote Link app for iOS (Apple) devices?
    I keep getting:

    Unable to authenticate. (403_999) error.
    [Retry] [Try Later]

    This app was flaky at best, but now it seems to be completely broken.
    I uninstalled and reinstalled it last night, but that didn't help.

    So far my trial of the Onstar service has been mediocre. I was really interested in the remote app since it allowed starting of the vehicle when not in range of the remote... too bad that it's getting cold here in Canada now and I couldn't use it last night when I actually wanted to.

    They've now removed the app from the app store.
    Yes, I've got the same problem. Getting same error. Called OnStar today and they are aware and working on the problem so they say.

    I'm new here, did a search for the OnStar problem any your post came up. I registered for this forum just to reply.

  3. #3

    Default

    They seem to have fixed the issue.

  4. #4

    Default

    Quote Originally Posted by Nuurban View Post
    They seem to have fixed the issue.
    Yes, They originally tried a new app that combined all vehicles. iphone and Android. The app was removed from the App Store and Google Play for a few days. The Chevy Volt app was suppose to be integrated into the original RemoteLink App... Stupid idea. Now they have the old app back online so if you still get errors just remove and reinstall.

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