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  1. #1

    Default Introducing the New Forum Social Customer Service Team for OnStar

    Hello everyone,

    We would like to take a moment and introduce ourselves as the OnStar Customer Assistance Representatives from the OnStar Social Media group. The OnStar Social Media group is responsible for scanning over forums, including this one, in order to provide customer service to those who utilize them. We are looking forward to assisting those with concerns on the site. This would include interacting with the customer in hopes that we can reach some kind of resolution together. We are excited to be a part of this online community and hope that we are able to provide assistance here.

    Corbin, Jessica, and Shannon, OnStar Social Media Team

  2. #2

  3. #3


    Nice to have you on board, what new Onstar things are coming out?

    '09 Avalanche LTZ - Black
    '05 Envoy XL (sold)

  4. #4


    Welcome to the site guys! Looking forward to having you interact with folks on here.

    10 Chevy Traverse LT AWD
    02 Chevy Trailblazer LS (110K+ miles - loaded except for 4WD - WRECKED!)
    99 Chevy Cavalier LS (105K+ miles - commuter car)
    78 Chevy Suburban Silverado (454, 3/4 ton)
    62 GMC 3/4 ton Pickup (350 police interceptor)

    Remember: Search Before Posting | Fill out Your Profile & Signature
    * I've been saying for years that I was going to change my username, and I finally did.

  5. #5


    Thanks for the welcome. We hope to be a source of knowledge and provide support for any OnStar related concerns. Sorry, RayVoy, we aren't able to reveal future products or services.

    Corbin, OnStar Advisor
    Social Media Team

  6. #6


    Quote Originally Posted by OnStar Advisor View Post
    Sorry, RayVoy, we aren't able to reveal future products or services.
    Just a hint, hehe

  7. #7
    Master Mechanic silverhobey's Avatar
    Join Date
    Oct 2010
    Cobourg, Ontario, Canada
    Blog Entries


    we had and used OnStar for a bit---great value and services, but we live
    and drive locally and have every gadget needed for home/auto, so we cancelled.
    Next new vehicle, I think we will keep the services for awhile, though....Brian
    Silverado Crew.....4.8 L

    ---Pendaliner BoxLiner and Side Rails....Van and Truck World
    ---Reese Adjustable Step Down Trailer Hitch....Van and Truck World
    ---PUTCO chrome eyebrow Mirror Covers.... Van and Truck World
    ---PUTCO chrome Bowtie 3rd Brake Light Cover....Van and Truck World
    ---DeeZee TailGate Assist ....Van and Truck World ( now Action Car and Truck Accessories )

    ---Westin Series side steps....Apple Auto Glass
    ---TRIFOLD rear soft Tonneau....Apple Auto Glass

    ---Chevrolet Bowtie Mudflaps...GM Dealer
    ---GM Rear Wheel Well liners...GM Dealer
    ---GM Front Black Tow Hooks w Hloks
    ---GM Chrome Tailgate Handle/matching key-lock....GM Dealer
    ---GM Driver Information Center Upgrade...GM Dealer
    ---GM Front Tinted Bug Deflector...GM Dealer
    ---GM Chrome Door Handles....GM Dealer

    ---Better Built rear hitch step .... Lowe's !!!
    ---AVS Window VentVisors...Canadian Tire
    ---AVS tinted License plate covers....Wal-Mart

  8. #8


    Welcome to the site... I have been a long time user since 2007.
    Oddly enough I do have a question, when I get directions it is important for me to know if the route you provide me considers low bridges as I do pull a trailer. Will your routing take this into consideration if I let you know I'm pulling a trailer?
    Finally a signature and Avatar! I also posted some pics in the Gallery.
    2011 2500HD Crew Cab 4X4 Z71 6Liter.
    2011 Outback Travel Trailer 260FL
    So Happy to not be on the edge of GVWR Over Load!!

  9. #9


    Quote Originally Posted by Steve View Post
    Welcome to the site guys! Looking forward to having you interact with folks on here.
    Steve, I am quoting you only because tagging you still seems to fail to get YOU.

    Regarding this thread, as someone who works in the computer security industry I am compelled to ask how forum members can confirm that this is a legitimate service post that was made by authorized individuals from GM and/or OnStar... and that it actually is what it claims to be? After all, there's nothing stopping Random Joe Poster from claiming to be this ... and then collecting personally identifiable information via PM's under the guise of providing 'support'.

    I see no verification mechanism or link in the original post in this thread, hence the skepticism bred from reasonable and healthy paranoia in this age of identity theft.

    Inquiring minds want to know...

  10. #10


    Welcome to the G M T C !

    2010 Z/71 Colorado C/C
    Black 4X4 w/5.3L V8
    2007 Winnebago Adventurer
    w/8.1L Chevy & Allison 6spd.
    Canyon Lake, Texas

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