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  1. #1

    Default avoid this vendor

    I just want to spread the word that autopartswarehouse.com pretty much sux. I bought a bed mat that was advertised to fit my truck. After 3 days, I decided to check delivery by the tracking number. I discovered that the tracking number was from a UPS delivery made 2 years ago. I asked autopartswarehouse.com if they could help me, but they said I needed to contact UPS. I contacted UPS, who said the tracking number originates with the vendor. I never got the correct number because the mat was delivered in another 3 or 4 days.
    The advertisement said the bed fits Silverado HD 2500 and can be trimmed to fit a 6.5 foot bed. "Easy enough", I wonít have to trim it for my 8 foot bed. Wrong. The mat they shipped me was only 6.5 feet long. It does not fit my truck (I ordered the correct mat from a different company and it fits.)

    autopartswarehouse.com will allow me to ship it back to them at my own expense, and they may give me a credit in up to 4 weeks. Return shipping is $47 thru FedEx. So I am basically stuck w/ an extra bed mat, because I wonít lose another $47 after the experience Iíve had w/ them so far. They havenít posted any of my ratings of the product on their website, and didnít respond to my evaluation of their "service." They do, however, continue to send emails to me advertising their "great deals." Donít buy from this website unless you are prepared for problems.
    If someone needs a 6.5 foot bedmat in the Northern VA or WV panhandle, shoot me a message and we can make a deal.

  2. #2
    Moderator

    dwill3015's Avatar
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    Default

    Sorry to hear of your unhappy dealings with them. Next time check out www.gmpartsclub.com for your chevy parts
    Darcy
    Washington State
    2006 Silverado 2500HD LT3 4X4 CC SB Duramax LBZ
    Tuff Country 6" lift, 35" Toyo M/T's on 20" Ultra Peacemaker wheels, Quadzilla Stealth2 programmer, Diamond Eye 5" cat-back exhaust, factory Special order color Yellow.

  3. #3
    Master Mechanic TahoeFever's Avatar
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    Default

    i ordered my gibson exhaust from them 17 weeks later it showed up at my door and it was the wrong exhaust it was for a ford. boy i was screaming considering that i paid for next business day UPS
    04 Tahoe LT 5.3L stock MSD 8.5mm Wires
    Gigbson Duels Straight Exhaust, Parrot 3100 Bluetooth
    K&N 77 Series CAI, Sirius Radio
    De-badged, Valet Dei remote start
    5000k HID -Higherlevelauto.com
    Federal 100watt air horn

  4. #4

    Default

    wow thanks for the heads up guys... sorry for your problems
    PETE
    95 GMC Sierra 2500
    3" Body Lift, 33" Goodyear MTR's
    5.7L 350 TBI Edelbrock SDT Exhaust, Flowtech Headers, K&N Intake
    Sold :(
    1999 Jeep Cherokee, 3" Rustys lift, 33" BFG MT's, locked, armored: Rolled :(
    2000 Jeep Grand Cherokee Limited. K&N Intake, Custom Kolak Exhaust


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  5. #5

    Default Return policies

    It seems to me that a lot of companies are cutting back on their return policies lately. That's what this seems to be. Sorry to hear about your troubles, especially if they sent the wrong product. Did you pay by Credit card, call the company saying that you didn't get what you ordered.

    Steve
    10 Chevy Traverse LT AWD
    02 Chevy Trailblazer LS (110K+ miles - loaded except for 4WD - WRECKED!)
    99 Chevy Cavalier LS (105K+ miles - commuter car)
    78 Chevy Suburban Silverado (454, 3/4 ton)
    62 GMC 3/4 ton Pickup (350 police interceptor)

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  6. #6

    Default

    I agree about parts wharhouse they do sux i buy from www.gmpartsclub.com no problem with returns and prices are great caution i usually do a deligent search on anything i purchase and beleive me there are alot bad companies on line and as i stated i think auotanything is one of the best MOHO
    jerry

  7. #7
    Master Mechanic TahoeFever's Avatar
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    Default

    Quote Originally Posted by Steve View Post
    It seems to me that a lot of companies are cutting back on their return policies lately. That's what this seems to be. Sorry to hear about your troubles, especially if they sent the wrong product. Did you pay by Credit card, call the company saying that you didn't get what you ordered.

    I actually had to call the credit card company and put a claim in..funny though the person that took my claim actually was the one who sold me his duel exhaust ! half the price

  8. #8

    Default I had a problem too

    I ordered a pair of hatch struts for my 99 Blazer. The price was great but the parts that came in were for some kind of toy car. Put the two together and they would be long enough for one, lol.

    I didn't know they had such a history, thanks for bringing it out.

  9. #9

    Default low price guarantee

    I haven't had any luck w/ their low price guarantee, either. I sent them an email telling them that I ultimately found the correct fitting mat (from the same manufacturer) for $59 at Truck Candy.com. I paid $79 at autopartswarehouse.com, so I asked for the low price guarantee refund. I haven't heard from them.

  10. #10
    Master Mechanic TahoeFever's Avatar
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    Default

    No kidding!!!!....give them a call and talk to someone that speaks english ..you might get somewhere

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