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  1. #11

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    I am one of those counter person . if that counter person has a boss like mine we can not replace the alt or starter if the parts tested fine we get are ass chewed out because it goes against there bonus . Been there done that

  2. #12

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    Sorry to hear that. We need more parts people that care more for customer satisfaction than their own personal "bonus". More and more managers are more worried about making the sale than satisfying the customer. It's getting sad.
    csltrains96
    Myself, my beautiful wife
    3 - boys
    3 - minivans
    1 - '89 Chevy K2500 Silverado Truck
    1 - 27 foot travel trailer
    Not enough family time!

  3. #13

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    Quote Originally Posted by csltrains96 View Post
    Sorry to hear that. We need more parts people that care more for customer satisfaction than their own personal "bonus". More and more managers are more worried about making the sale than satisfying the customer. It's getting sad.
    you got that right we should be taking care of the customer

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