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  1. #1

    Default 2013 Driver's Side Door Hard To Shut

    What is the adjustment procedure for a new door (5500 miles) adjustment?

    It will not close with a normal pull like all the other doors.

  2. #2
    Jr. Engineer BRB46's Avatar
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    Apr 2011
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    Western Mass
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    209

    Default

    I would say being a brand new truck, the dealer should handle that. Should be covered under your warranty.
    2006 Silverado 1500 5.3L ecsb Z71,afe pro s dry air filter, color matched tailgate handle and bezel,color matched front bow tie, led interior illumination, 5000K HID lows, Black powder coated wheels, Blacked out body side moldings, Rough Country 2.5" level/lift kit, Magnaflow muffler

  3. #3

    Default

    X's 2 on the warranty thing



    If at first you don't succeed, get a bigger cheater bar.

    Current:
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    CVN-69 "IKE-ATRAZ" AIR/V-2 Gear Dawgs

  4. #4

    Default

    Fix nothing in the first 5500 miles, you paid a big price (built into the retail price) for a warranty. Use it.
    Ray

    '09 Avalanche LTZ - Black
    '05 Envoy XL (sold)

  5. #5

    Default

    They definitely don't make the newer ones as good as the old ones. If you are original owner or the tenth it doesn't matter, you are under full bumper to bumper warranty for 3 years or 36,000 miles, full powertrain for 5 years or 100,000 miles and full rust coverage for 6 years or 100,000 miles. Your Sub is saying "take me to your dealer".

  6. #6

    Default

    I wish I had the confidence you guys have in the dealer's ability to adjust the door.

    I'm concerned they'll only make it worse.

  7. #7

    Default

    They should have a body shop. That's a very common adjustment for someone in a quality shop.

  8. #8

    Default

    GM gives you a 3 year 36000 mile bumper to bumper warranty. Take it in and say "fix the door".

    2013 Silverado LTZ White Diamond Crew Cab


    Mods:
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  9. #9

    Default

    murreywalker,

    I am sorry to learn that you are experiencing an issue with your vehicle. I am happy to look into this concern for you. Please private message if I can be of any assistance.

    Regards,

    Jennifer T.
    GM Customer Care

  10. #10

    Default

    Well Jennifer, I took the vehicle in for an oil change, and was told to wait for any adjustment to the door problem. Their explanation was, with only 8200 miles, the door seals hadn't time to settle. They were concerned any premature adjustment would cause air wind noise.

    As a 71 year old phart, somehow I got the sense that something was pulling my leg.



    Quote Originally Posted by GM Customer Service View Post
    murreywalker,

    I am sorry to learn that you are experiencing an issue with your vehicle. I am happy to look into this concern for you. Please private message if I can be of any assistance.

    Regards,

    Jennifer T.
    GM Customer Care

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