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Thread: Ordering Parts

  1. #1
    Sr. Mechanic asstda2b's Avatar
    Join Date
    Aug 2005
    Location
    Los Angeles, CA
    Posts
    159

    Default Ordering Parts

    I am sure many of you may know already from your own research, but......

    I wanted to make sure no one orders anything from partstrain.com they appear to have everything you may need for any vehicle. when the silverado died, my brother started to fix up the S-10 and we ordered parts from them. completely sent the wrong order, customer services department is not located in the US, even though they say they are in carson. (it only matters in the sense that they didn't speak english that well and it is hard to get anywhere when one doesn't speak english. example, i asked to speak to Miranda who was helping me and the response I got was "who is a Miranda? is that a person, a girl or a boy"), customer service department hangs up on you.

    We ordered a rear bumper for a 1992 chevy S-10, they sent a 1995-2005 Mazada bumper and said no our records show it should fit. well, it doesn't.

    We ordered fog lights for the S-10, our bumper takes 4 inch circles, they sent us chevy full size pickup rectangle fog lights and "no they should fit"

    i filed a complaint with the BBB only to find out i was like complaint number 600.

    Well, keep your fingers crossed, we are still waiting for our 500.00 dollar refund. WHAT A NIGHTMARE
    STEPHANIE
    Los Angeles, California
    2004 Trailblazer (DJM drop kit, K&N air intake, 18' Kaotic Wheels, full system with Sirius and also custom
    sub installed for cleaner look, tint all the way around, JBA exhaust...still looking for more to do)

    Had until it was stolen:
    1990 lowered Chevy Silverado
    Also Have:
    2002 Chevy Suburban
    1992 Chevy S-10
    1955 Chevy Bel Air
    sad to say: also a 1991 Ford F-250

  2. #2

    Default

    Wow that's awful! I would be super pissed!!! Thanks for the heads up. Sure seems like a crappy company. Hopefully you get your refund before the company gets shut down! Try www.gmpartsclub.com for new chevy s10 parts.
    Matt
    Hallsville, TX

    2005 Silverado 1500 LS Crew Cab 5.3L 2WD
    K&N FIPK II
    Magnaflow Exhaust
    Hypertech Max Energy Programmer
    Suspension Leveling Kit
    Putco Element Window Visors
    Carriage Works Billet Grille
    TruXedo TruXport Tonneau Cover


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