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06-09-2011, 06:25 PM #11
- Join Date
- Mar 2007
- Grand Prairie, Texas
- Blog Entries
I've been dealing with 4WPW for years, back in the 80's I bought from their original shop in Sacramento Ca., when I moved to Fort Worth, Tx. they had a shop near my house I dealt with and now I deal with the Carrolton, Tx. shop since it's closer to my new house, I did get lucky because the manager from Fort Worth moved to the Carrolton shop and he's the only rep I ever deal with.
Some things I do know about 4WPW:
Never let their mechanics do the work, I think they hire untrained monkeys.
If you see something advertised in a magazine or on-line you want to buy go to the store and buy it in person, this way they can arrange to drop ship it to your house and you get free shipping. The archaic system they have charges flat rate shipping from their store to your home when you buy on-line.
Most of their fraud and customer complaints revolve around the shipping program they have, cut out the shipper between the store and you and you'll be happier.
If you go personaly to the store sometimes their able to offer even further discounts than with on-line or magazine ads.
06-17-2011, 12:38 AM #12
I agree idk if w w w.4wheelparts.com is related or not but i was talking to a guy today about them and the whole company and has been hassled everytime he ordered. I ordered one time and took a while to get my n Fab nerf steps that i paid $388 for and were damaged and scratched up. I told them i wouldnt pay for shipping back and they gave ups a label to put on the box after i had to print a rma form offline to print out and wait for them to schedule a pick up. I finally got my money back this week for them and bought another set and have them on the truck now its just buying from them the first time is a bad impression when something is messed up right off the bat.
2008 Chevy Silverado Ext. Cab Lt Z71 5.3 V8
7.5 Inch Rough Country Suspension Lift
RBP Replica Grille Black w Chrome Rivets
Recon Smoked Cab Roof Lights
N-Fab Powdercoated Gloss black Cab Length Nerf Steps
5% Tint over 20% all the way around / 5% Eyebrow Strip
AVS Smoked Window Visors
Z71 Stickers Black & Metallic Silver
Tow Mirrors / Smoked Turn Signals
XM Satellite Radio Fin / Color Matched
Interior Plastic Pieces / Color Matched
Power Acoustic Tweeters
Painted Bowties / Color Matched
Painted Door Handles / Color Matched
Smittybilt Bull Bar / Color Matched
Custom Rolled Edge Exhaust Tips / Color Matched
Custom 2.5 Inch Cat Back True Dual Exhaust
Flowmaster Super 40 Series Dual in / Dual out
Magnaflow Tru-X Pipe
K&N Air Filter
18x9 Rockstars Machined Black
Center Caps / Color Matched
33.13.50 Nitto Terra Grapplers
New Front Wheel Well Liners
Eagle Eye Black L.E.D. Tailights
Eagle Eye Black L.E.D. Third Brake Light / Smoked
Eagle Eye Black L.E.D. Halo Projector Headlights
Notto HID Kit 10,000k Low beams
Recon L.E.D. Light Bar
Buschwacker OE Style Tailgate Cap
AMI Gloss Black Antenna
Debadged Chrome Lettering
Door Molding Removed
06-20-2011, 11:50 PM #13
- Join Date
- Jun 2011
10-12-2011, 10:27 AM #14
- Join Date
- Oct 2011
4 Wheel Parts (So-California)
Like the guy with the JK said, the sales staff was good and very knowledgable, but the repair and installation was sub-par.
My short story: Yes, I know this a GM forum, I drive that too.
1997 Jeep Cherokee was to have a 4.5" Rubicon Express suspension with new wheels/tires. Also, had a slip-yoke elminator installed. Which requires the transfer case to be dropped and opened.
The install only two days. Very late the next day it was ready.
One day later: First problem, I noticed fluid under the jeep. Transfer case was leaking. Took it back. They filled and resealed.
Two weeks later with only on road use: Second problem, my steering was jacked, had a wooble too, and it just didn't feel right. So, I take it back. Another mech takes a look at it and says we gotta cut down your sway bar links. WTF? The first time I was there they said they were Jeep "specialist". Also, they did a few test and saw that I had a valve cover leak. Talking to the mech on the phone was terrible. It was like my first grader trying to tell me why a space shuttle crashed.
About a month later: Third problem, out of all the headers made for a 4.0L, they say they can only get Pacesetter. Me, I'm thinking really for an I-6, a header is a header, so I get it. After two weeks (I guess Pacesetter builds when ordered) I get it and prepare to install that night. After taking everything off. THE HEADER DOESN'T FIT!!! and the O2 sensor bungs were totally wrong. I take it back and in the store me and the actually awesome sales guy, Kyle, see pins holes all in the header. Of course this isn't their fault, but suddenly they can get me Gale Banks, which arrived a week later.
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