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  1. #11

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    I sent them the Title overnight after we got to a fair value (they kept leaving options off the value they were giving me! Took forever to get a value established) worked out. Now they're claiming that they can't find my Title and the power of attorney that is required in Texas to transfer the title. So we're stuck now with no title and no check for the payoff. Grrrrrrrrrrrrrrrrrr.

    Steve
    10 Chevy Traverse LT AWD
    02 Chevy Trailblazer LS (110K+ miles - loaded except for 4WD - WRECKED!)
    99 Chevy Cavalier LS (105K+ miles - commuter car)
    78 Chevy Suburban Silverado (454, 3/4 ton)
    62 GMC 3/4 ton Pickup (350 police interceptor)

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  2. #12

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    Ok, looks like they lost my Title and the POA sheets. Hmm, that's not good. I want my money.

    Still no word on the paperwork, if not rec’d by tomorrow I will overnight you the 2 POA again, and send a you a return fed ex slip free of charge and you can overnight the doc’s back to me……. Do you have any paperwork showing that the Car is paid off ?

    Steve
    10 Chevy Traverse LT AWD
    02 Chevy Trailblazer LS (110K+ miles - loaded except for 4WD - WRECKED!)
    99 Chevy Cavalier LS (105K+ miles - commuter car)
    78 Chevy Suburban Silverado (454, 3/4 ton)
    62 GMC 3/4 ton Pickup (350 police interceptor)

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  3. #13
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    murdog94's Avatar
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    Wow.. they just keep on trying dont they....
    Mike

    Currently

    1997 Chevy S-10 Blazer 4X4 with 330K miles and counting (Hunting rig).

    2009 Saturn Aura XE (wifes car)

    2011 F-150 Crew 4X4

    "Hold it to the floor till you see God.... Then Brake!!!!"

  4. #14

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    Well, i'm really not sure how they can LOSE a title. I sent it priority USPS mail and I can prove that they got it through the USPS tracking number. I'm not sure how many titles they get, but it can't be dozens per day, probably just a small handful at most. So I have to keep my rental car longer, and I don't have cash in hand to get a new vehicle.

    So, I've maxed out my rental car now at $900 and I'll have to eat the extra expense for the rental. Just a headache dealing with them, it's not fun at all.

    Steve
    10 Chevy Traverse LT AWD
    02 Chevy Trailblazer LS (110K+ miles - loaded except for 4WD - WRECKED!)
    99 Chevy Cavalier LS (105K+ miles - commuter car)
    78 Chevy Suburban Silverado (454, 3/4 ton)
    62 GMC 3/4 ton Pickup (350 police interceptor)

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  5. #15
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    murdog94's Avatar
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    Seems like its time to hunt for a new company.. And we had the same stuff happen in the army our paperwork would always get "lost"
    Mike

    Currently

    1997 Chevy S-10 Blazer 4X4 with 330K miles and counting (Hunting rig).

    2009 Saturn Aura XE (wifes car)

    2011 F-150 Crew 4X4

    "Hold it to the floor till you see God.... Then Brake!!!!"

  6. #16

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    Well, I am just about done with a complaint form to the Texas Department of Insurance.

    They now say that because I emailed them a copy of all of the docs then they will give me 50% now and 50% when they find my paperwork. What's up with that? It's been like 6 or 7 weeks, I need my cash.

    Steve
    10 Chevy Traverse LT AWD
    02 Chevy Trailblazer LS (110K+ miles - loaded except for 4WD - WRECKED!)
    99 Chevy Cavalier LS (105K+ miles - commuter car)
    78 Chevy Suburban Silverado (454, 3/4 ton)
    62 GMC 3/4 ton Pickup (350 police interceptor)

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  7. #17
    Legend
    murdog94's Avatar
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    Sounds like they are trying to keep their money and hope that you will "let it slide". i tell ya what it sounds bad to me, i sing it from the mountain tops that this company is a rip off.
    Mike

    Currently

    1997 Chevy S-10 Blazer 4X4 with 330K miles and counting (Hunting rig).

    2009 Saturn Aura XE (wifes car)

    2011 F-150 Crew 4X4

    "Hold it to the floor till you see God.... Then Brake!!!!"

  8. #18

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    I just filed a compalint against this guy with the Texas Department of Insurance, they have an online complaint form.

    After I let them know that I was about to do this, suddenly everthing changed. This guy said that he went to bat for me and convinved the supervisor to release my full payment, but it will take a while to process still.

    I fought for you with my supervisor,

    Im taking care of that as I speak, talk to you in the morning….with that confirmation / either Saturday or Monday / it usually take up to 3-5 days, no later than Tuesday……….

    Steve
    10 Chevy Traverse LT AWD
    02 Chevy Trailblazer LS (110K+ miles - loaded except for 4WD - WRECKED!)
    99 Chevy Cavalier LS (105K+ miles - commuter car)
    78 Chevy Suburban Silverado (454, 3/4 ton)
    62 GMC 3/4 ton Pickup (350 police interceptor)

    Remember: Search Before Posting | Fill out Your Profile & Signature
    Follow Us Please: facebook.com/gmtruckclub | twitter.com/gmtruckclub
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  9. #19

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    so did they give you your money after all? sounds like such a headache..

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