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  1. #1

    Default Crap!!!! Problem with wrong truck delivered at GM dealership

    So, picked up the new Silverado a few days ago , took it had a spray in bedliner, grill guard, bed rails, lift kit installed and NOW realize the dealer switched trucks on me. Started trying to check out the Bose system I ordered and its not installed in my truck also the FlexFuel motor didn't come in the truck. I asked the sales manager about the Flex Fuel bfore signing the papers and he told me that it didn't come with the Exterior plus package that I ordered. Anyhow today I was driving by the dealer and lo and behold there is a truck that looks just like the one I ordered so I stop and check it out. Hmmmmm the window sticker says it has the Flex fuel motor and the Bose sound system. Now tryin to figure out what my options are. Going back to talk to the sales manager this morning.....
    thanks for letting me vent...
    1958 Chevrolet Apache Fleetside Longbed .. 350 with a turbo 350 tranny
    2010 Silverado LTZ 4X4 Z71


  2. #2
    Legend
    TRPLXL2's Avatar
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    Default

    I don't know how they could mix them up that bad, because I know that Bose system I had in my truck added $3,000 to the price of the truck. And I would assume the flex fuel would be a lot more too, also wasn't there a vin # at the top of the contract? They normally have a build # that they track, that just doesn't make sense?? I hope you get it fixed for you, before someone else buys YOUR truck.

  3. #3

    Default

    Ouch. I've had sales people tell me almost anything to get me to buy the vehicle that they had ready to go before. I had a similar situation when I bought my Evo a few years ago. Good luck getting it figured out, let us know how it ends.
    Scott

    ΜΟΛΩΝ ΛΑΒΕ

    '94 Chevy Suburban K1500
    3" exhaust w/ aero turbine non-baffled muffler
    CFM Technologies TB spacer
    CB w/ 44" whip antenna


  4. #4
    Master Mechanic CarpenterGuy's Avatar
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    Leeds, Alabama
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    Default

    oh man i'm sorry about that. sales men can be very deceiving.
    2006 Silverado Z71 - 97,000 - totaled, RIP
    2006 Silverado Z71 - 122,000 (K&N 77 Series CAI, PowerAid TBS, Magnaflow dual rear exit, 33x12.50 Mickey Thompson MTZ, Tuff Country Torsion Keys, Tuff Country Add-A-Leafs)
    1966 C10 swb stepside (Gen I 350, Turbo 400 trans, dual cyl power brakes, front discs)
    I'll keep my money, guns, and freedom. You keep the Change.

  5. #5

    Default

    Found out what happened. We called the day after we placed the order and wanted to add the Exterior Plus pkg to get the mirrors with integrated turn signals. This sale manager just made up another order for a truck but neglected to include the Flex Fuel motor and the Bose sound system on the new order. He actually admitted he screwed up and said he was sorry. Not yet sure what we plan to do. Might end up having to order a 2010.
    1958 Chevrolet Apache Fleetside Longbed .. 350 with a turbo 350 tranny
    2010 Silverado LTZ 4X4 Z71


  6. #6

    Default

    Wow, what a confusing situation! Sorry. I hope it all gets resolved!
    Michael, 17, CA

    2005 Silverado - See my garage for my mod list
    :great:

  7. #7
    Legend s5belford's Avatar
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    Default

    wow, that sounds like a mess, I'd be really upset! Hope everything works out


    S.BELFORD

    2009 Silverado LT1: All Star Edition
    5.3 Liter V8 4x4

    Factory:
    Locking Rear Differential
    3.73 Rear Axle
    Fog Lamps
    Factory Remote Start
    Locking Tailgate
    20" Wheels

    Aftermarket:
    Rear Wheel House Liners
    Molded Mud Flaps
    Stainless Nurf Bars
    Driver Information Center
    20% Tinted Windows
    Low Profile Diamond Plate Tool Box
    GM Bed Liner
    Silver Birch Metallic Mirror Covers
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    Flowmaster Super 40 (knock off)
    20" Wheels
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    Extang Tonneau Cover

  8. #8
    Sr. Apprentice
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    bogalusa, la
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    Default wow

    wow they admitted they screwed up. nice
    2001 silverado 4.8L. 255k and still counting.
    1995 chevy 3500. awaiting a sfbd, and new motor and trans.
    1997 chevy 1500. bagged soon to be daily dragger.

  9. #9

    Default

    hope all works out for you

    2003 Z71 Silverado LS
    Access roll up cover
    Bed Rails
    Billet Grill insert
    Bed Rug
    CB with PA system
    Waiting to be installed
    Two 8in RF HX2 punch( would have 12s but they got stolen)

  10. #10

    Default

    wow, i would definitely complain. Check the vin numbers on your receipt and the trucks.
    www.youtube.com/ippielb
    2002 Chevrolet Silverado 1500 z71 1985 Chevrolet Silverado k10 2006 Chevrolet Silverado 2500hd 6.6l LLY Duramax
    6.5" BDS Suspension Lift Edelbrock Carb & Polished Intake Manifold & Valve Covers NAPC Race Transmission & NAPC Built Transfer Case
    EFI Live Comp Cam and Valvetrain Snow Performance Methanol Injection
    35" Toyo Open Country Mud Terrain on 18" Ion Alloy 179's Headman Long Tube Headers and True Dual Exhaust FASS 150gph Titanium Series Pump
    AirAid Cold Air Intake with K&N Dry Filter & AirAid PowerAid Throttle Body Spacer 2" Suspension Lift 33x12.50r15 Tires EFI Live & AFE Stage 2 Intake
    Pacesetter Long Tube Headers with Cats Gone True Dual Exhaust FlowPro 3.73 Gears Yukon Grizzly Locker with Mag-Hytec Cover & Traction Bars
    NGK Iridium Tips & MSD Ignition Plug Wires Baja Spare Tire Holder 33x13.5 Hankook rt03 18" XD Rims
    Innovate LC-1 Wideband o2 Sensor x2 HID's all around LED taillights and 3rd brake light
    BDS Dual Steering Stabilizers Pioneer Double-DIN Touchscreen Navigation with Two 10" Subs under rear seat
    Electric Fan Autometer Pressure, Boost, and Pyro Gauges
    4.56 Gears Airlift Air Bag Suspension

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