GM Truck Club
THE PREMIER CHEVY TRUCK & SUV FORUM
Founded in 2004 ~ We're the #1 Chevy Truck & SUV Forum.
Silverado & Sierra | Tahoe & Yukon | Suburban & Yukon XL | SUV & CROSSOVER
Results 1 to 3 of 3
  1. #1

    Default Ask GM Customer Service is NOT TECH SUPPORT

    The "Ask GM Customer Service" forum is provided as a free service to GM owners, however it is not a tech support helpline.

    Questions asked in this forum should be related to customer service issues such as an interaction to get an issue with your vehicle resolved, help with negotiating with a dealer on a repair, questions about warranty work and status, etc.

    Very often you will be asked for your VIN and other personal information. If you make that information public in this forum, it can be seen. If you wish this to remain private, please contact GM Customer Service through a Private Message.

    Steve
    10 Chevy Traverse LT AWD
    02 Chevy Trailblazer LS (110K+ miles - loaded except for 4WD - WRECKED!)
    99 Chevy Cavalier LS (105K+ miles - commuter car)
    78 Chevy Suburban Silverado (454, 3/4 ton)
    62 GMC 3/4 ton Pickup (350 police interceptor)

    Remember: Search Before Posting | Fill out Your Profile & Signature
    Follow Us Please: facebook.com/gmtruckclub | twitter.com/gmtruckclub
    Support GMTC: Help the site, contribute today

  2. #2

    Default

    I just want to start by saying that until four weeks ago today, I was in love with my 07 Tahoe. I noticed that my gauges stopped working and my radio went out. I had my car towed to a GM dealership. I called everyday for two weeks and never could get a diagnosis. I then called GM customer service and they still can't figure out what's wrong with my car! It has been at the dealership for 4 weeks and I still don't know what is wrong with it nor when I will get my car back! My husband was seriously inquiring about a 2011 Camaro before this, but if GM can't fix their own cars, I don't know if I will allow him to go forward! At what point does GM decides to either move my car to a place that can fix It or give me another car?

  3. #3
    Legend
    stephan's Avatar
    Join Date
    Sep 2010
    Location
    Far West, Oregon USA,
    Posts
    8,606
    Blog Entries
    1

    Default

    4 weeks does sound like a heck of a long time for the Presidents company men to fix your Tahoe,,, then again Obama doesn't strike me as being too smart, so maybe not.
    If you will start a new thread at this forum--> http://www.gmtruckclub.com/forum/for...stomer-Service
    then Tricia from GM Customer service will ask you for your Vin # & various other info (send in private message to her) & she might be able to light a fire under them.
    Last edited by stephan; 07-19-2011 at 04:26 PM.
    1988 Chevy C-3500 2wd (no pic)
    350 c.i. 5.7 L Stock Block, 4 Bolt Mains
    L-31 Vortec Heads, Edelbrock Cam & Intake,
    Holley 650, Flowtech Headers, Magnaflow exh.
    Jet Trans 700R4, B&M Ratchet, 4:10 gears,
    3" susp. lift kit "shadetree"
    No rev limiter, No speed limiter lol


Similar Threads

  1. GM Customer Service
    By Megasaurus in forum General Chevy & GM Tech Questions
    Replies: 1
    Last Post: 01-05-2011, 02:23 AM
  2. looking for some tech support
    By robb_03 in forum Member Introductions
    Replies: 4
    Last Post: 06-06-2010, 06:02 PM
  3. Best Buy Customer Service - You Wont Believe This!
    By Steve in forum Product Reviews
    Replies: 3
    Last Post: 12-30-2009, 06:07 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •