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  1. #11

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    Advanced auto is a joke here, You know when you go back at least once (3 times one time) there doing there job right.


    2003 GMC Sierra 1500 SLE 5.3
    Factory Tint
    Recon Taillights
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  2. #12

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    I prefer to go to Oriellys myself, they are always waiting to help me, or so it feels. I have had bad experiences with Autozone around by me, I have never been to Advance Auto.
    Dave V. -- Riverside, California
    Owner of --
    2008 Chevrolet Silverado 1500 4.8Liter V8 engine 2WD w/Kenwood Double DIN CD/DVD Player
    1971 Chevrolet Chevelle 350ci V8 engine with 500+ horsepower (Still Under Construction)

  3. #13
    Legend Bigbomber's Avatar
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    Well its a good thing then that we don't have one here.

  4. #14

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    you guys must be in bigger towns. the napas I went to in minnesota were real nice guys. pull up all sorts of stuff to make sure I got the right parts. small towns tho, no dealers to supply, so all they had was walk ins.

    now that I think about it, the Napa here in VB wasnt very good, the advance Ive been to a few times has been much better.

    Alex


    2011 GMC Sierra SLE 5.3 Z71 4X4 Stealth Gray Metallic / 2004 Chevy Impala LS 3.8 Cappuccino

    Tow mirrors - Diablew Tuned - Flowmaster Regular 40 - Ready Lift 2.5' lift - BFG LT A/T K/Os - Carr Light Wing - TruckLite LED lights - Optima Red Top - 50% Front Window Tint - Line-X bedliner - Airaid MIT - Tekonsha P2 - ARS Billet Grill - Fia custom fit seat covers

  5. #15

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    I really like Napas, but most of them have closed around me. The guys are always helpful and nice. I swear that every time I go to Autozone they try and tell me how to work on my cars or truck. I tell them that I know what I am doing and they think that their way is better. It's like no offense but you guys are minimum wage workers who don't have a background in auto and I have been doing this for years, so can I just have my part.
    Dave V. -- Riverside, California
    Owner of --
    2008 Chevrolet Silverado 1500 4.8Liter V8 engine 2WD w/Kenwood Double DIN CD/DVD Player
    1971 Chevrolet Chevelle 350ci V8 engine with 500+ horsepower (Still Under Construction)

  6. #16

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    I have always gone to AutoZone or OReillys, since those are the only parts/accessories stores in Idaho, no Advanced Auto Parts here.

  7. #17
    Legend
    Caddiac's Avatar
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    I try and buy my parts on line when it is possible and practical. There is often free shipping, no sales tax, quality choices and I don't have to hear they are not in stock. I once had a guy at Autozone try and sell me the wrong part. I told him so, he insisted it was correct but it was not even the correct shape. So I walked out looked under my truck (it was the gasket between cats and the muffler) walked back in and told him what I had. He said his catalog did not show anything but what he had on the counter.

    I went home took the gasket off, drove my wife's car to Oreilly's purchased the part and stopped by Autozone on the way home to show the guy what was under the truck. Did he care? I doubt it. Did I make my point that neither he, nor his catalog know as much about a Chevy truck as me? Yup!
    86 911 Porsche Carrera
    98 K1500 Suburban LT
    2012 Nissan Leaf

    ​General Motors.
    Because life is too short to drive a Ford

  8. #18

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    It is a sad state when a manager has proof how much business you have given his store and still does nothing to help.

  9. #19
    Legend
    murdog94's Avatar
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    Quote Originally Posted by aloxdaddy99 View Post
    It is a sad state when a manager has proof how much business you have given his store and still does nothing to help.
    I didnt give him a chance i was so pissed after we looked everything up. i didnt want to have him make it right i just wanted to be done and move on rather than deal with their lousy customer service.
    What is sad is the guys at Oreileys already know my name and account. they are also willing to bend over backwards to get me the help that i may need. and they also keep the couple of idiots that they have working there away from me. One of them got into a discussion with me about the virtues of the 3.1L 3.3L and 3.8L V-6. i stopped when he said that the 3.1L was junk and so was the 3.8L and the 3.3L was the best ever made.. Made me laugh when the other guy came up and said i got this guy, can you go restock some shelves.. I dont want my ass kissed but i want service! im here spending alot of money to keep my vehicles on the road so take care of me and you better believe i will be back especially owning the high milage beaters that i like to run! GRRR why did i have to check this it just reminded me that i need to order my new alt, and serp belt LOL.
    Mike

    Currently

    1997 Chevy S-10 Blazer 4X4 with 330K miles and counting (Hunting rig).

    2009 Saturn Aura XE (wifes car)

    2011 F-150 Crew 4X4

    "Hold it to the floor till you see God.... Then Brake!!!!"

  10. #20

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    Sit down and count to ten.
    I can appreciate what you are saying. Businesses are in business to make money. What is the best way to make money? Take care of the people that come in to your establishment. The best advertisement is word of mouth. Although that also works the other way. Bad recomendations travel just as fast.

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