GM Truck Club
THE PREMIER CHEVY TRUCK & SUV FORUM
Founded in 2004 ~ We're the #1 Chevy Truck & SUV Forum.
Silverado & Sierra | Tahoe & Yukon | Suburban & Yukon XL | SUV & CROSSOVER
Results 1 to 6 of 6
  1. #1

    Thumbs up RECON Lights Customer Service

    Earlier this year I had bought RECON's interior light LED kit for my truck (kit runs about $60, comes in later in the story!). The kit came with four pieces for the front and rear lighting domes. Recently I noticed that one of the rear LED components only lit up half of the LED Bulbs (the board has 12 LED's). I contacted RECON via e-mail to inquire about purchasing just the needed part instead of having to order another $60 kit. They responded the next business day telling me they could help out and to give them a call. Well the customer service rep was very helpful and has shipped out just the part I need! I didn't have to front any money, and from what I can tell I'll have to pay no more than shipping and handeling. I will update this thread as soon as the new part comes in!

    Over all, I am very satisfied with RECON's products and customer service. Just keep in mind that they're based in Florida, three hours ahead of west coast, if you need to contact them (mainly for you West Coasters!)!

    2010 GMC Sierra 1500 SLE Extended Cab Z71 4X4 5.3L Flex Fuel
    MagnaFlow single in duel out system
    Volant CAI & Ram Air Scoop with Power Core Filter
    Rhino Tuff Grip Spray in Bed liner
    Undercover Classic Tonneau
    Trail FX Bug "deflector"
    AVS Window Deflectors
    Black Powder Coated Nerf Bars
    RECON L.E.D. Interior, 3rd Cab light, Projector headlights, and Taillights
    ATX Crawl Wheels wrapped in BFGoodrich Rugged Terrain tires
    CalTrend Neoprene seat covers
    2" leveling kit from Max Trac
    Diablo Trinity with Diablew Tune

  2. #2
    Legend
    TRPLXL2's Avatar
    Join Date
    Jan 2009
    Location
    Norwalk, Ohio
    Posts
    3,370
    Blog Entries
    8

    Default

    I have bought stuff through them as well, as they seem to have the best quality LED stuff on the market. I have never gotten anything messed up from them, but this is great news to hear.

  3. #3

    Default

    That's great news!

    Steve
    10 Chevy Traverse LT AWD
    02 Chevy Trailblazer LS (110K+ miles - loaded except for 4WD - WRECKED!)
    99 Chevy Cavalier LS (105K+ miles - commuter car)
    78 Chevy Suburban Silverado (454, 3/4 ton)
    62 GMC 3/4 ton Pickup (350 police interceptor)

    Remember: Search Before Posting | Fill out Your Profile & Signature
    * I've been saying for years that I was going to change my username, and I finally did.

  4. #4

    Default

    Just an update, I finally did recieve my part as expected. Even shipped it via USPS as I requested previously! No cost to me, also. Very satisfid with their products and customer service! Course, I think when they checked my record and saw all the stuff I've bought (and mentioned I was doing a total RECON conversion), they probably didn't mind eatin the cost of a $30 product ! ANYway, I'm still pleased with them. If you deal with RECON, you won't be dissapointed!

  5. #5
    Jr. Engineer Megasaurus's Avatar
    Join Date
    Apr 2007
    Location
    Dallas, Texas, United States
    Posts
    223
    Blog Entries
    1

    Default

    you gotta love it when companies back up their talk with actual action, thumbs up to recon!
    Clint
    Rockwall, Texas


    2008 Suburban 4WD BEAST! plus a couple of other Chevy rides!

  6. #6

    Default

    That is good to here. I have the tailgate light bar on my truck. It is good to know that Recon stands behind their stuff.

Similar Threads

  1. ANZO or RECON Projectors? IPCW or RECON Tail Lights?
    By Fonze in forum Chevy Truck Accessories
    Replies: 17
    Last: 10-11-2011, 09:33 AM
  2. GM Customer Service
    By Megasaurus in forum General Chevy & GM Tech Questions
    Replies: 1
    Last: 01-05-2011, 02:23 AM
  3. Best Buy Customer Service - You Wont Believe This!
    By ChevyFan in forum Product Reviews
    Replies: 3
    Last: 12-30-2009, 06:07 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •