Results 1 to 3 of 3
Thread: Dealer in north central Arkansas
09-22-2007, 06:16 AM #1
- Join Date
- Aug 2007
- No. central Arkansas
Dealer in north central Arkansas
Bought my 07 Suburban from Kent Chevrolet in Mountain Home, Ar. Must say this is a good dealer. They have done several service jobs on my 2000 Silverado.
My new Suburban had vibration problem which turned out to be a bad tire. They tried to balance tires and that didn't resolve problem. As soon as I notified them that balance didn't resolve problem, they scheduled a test drive with service manager. He took over project and vibration problem resolved immediately.
Found out this is standard practice: if dealer fails to repair anything properly on first attempt, service manager takes over heads up repair/service until it's right. Works for me.Mike
By ASMODEAN in forum Member IntroductionsReplies: 7Last Post: 11-21-2009, 06:24 AM
By booger57 in forum Member IntroductionsReplies: 7Last Post: 10-27-2009, 01:27 AM
By heavyblackchevy in forum Member IntroductionsReplies: 8Last Post: 05-26-2009, 10:42 AM
By guesstimator in forum Member IntroductionsReplies: 7Last Post: 03-28-2008, 09:57 AM
By GaryL in forum The Coffee Shop ~ Chit ChatReplies: 6Last Post: 02-02-2007, 09:02 AM