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  1. #1
    Jr. Apprentice
    Join Date
    Aug 2007
    No. central Arkansas

    Thumbs up Dealer in north central Arkansas

    Bought my 07 Suburban from Kent Chevrolet in Mountain Home, Ar. Must say this is a good dealer. They have done several service jobs on my 2000 Silverado.

    My new Suburban had vibration problem which turned out to be a bad tire. They tried to balance tires and that didn't resolve problem. As soon as I notified them that balance didn't resolve problem, they scheduled a test drive with service manager. He took over project and vibration problem resolved immediately.

    Found out this is standard practice: if dealer fails to repair anything properly on first attempt, service manager takes over heads up repair/service until it's right. Works for me.

  2. #2


    Thats an awesome policy "Git -R- Done!"


    2007 Ford E250(Work van) (Ya, Ya, shut up!)
    1996 GMC Sierra SLE 1500 5.7L/4L60E

  3. #3


    That's great, they're not fooling around up there! That's the difference between a dealership and a stealership.

    10 Chevy Traverse LT AWD
    02 Chevy Trailblazer LS (110K+ miles - loaded except for 4WD - WRECKED!)
    99 Chevy Cavalier LS (105K+ miles - commuter car)
    78 Chevy Suburban Silverado (454, 3/4 ton)
    62 GMC 3/4 ton Pickup (350 police interceptor)

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