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Thread: Dealer in north central Arkansas
09-22-2007, 06:16 AM #1
- Join Date
- Aug 2007
- No. central Arkansas
Dealer in north central Arkansas
Bought my 07 Suburban from Kent Chevrolet in Mountain Home, Ar. Must say this is a good dealer. They have done several service jobs on my 2000 Silverado.
My new Suburban had vibration problem which turned out to be a bad tire. They tried to balance tires and that didn't resolve problem. As soon as I notified them that balance didn't resolve problem, they scheduled a test drive with service manager. He took over project and vibration problem resolved immediately.
Found out this is standard practice: if dealer fails to repair anything properly on first attempt, service manager takes over heads up repair/service until it's right. Works for me.Mike
09-22-2007, 07:30 AM #2
2007 Ford E250(Work van) (Ya, Ya, shut up!)
1996 GMC Sierra SLE 1500 5.7L/4L60E
09-22-2007, 10:08 AM #3
- Join Date
- Dec 2004
- Arlington, Texas, United States
- Blog Entries
That's great, they're not fooling around up there! That's the difference between a dealership and a stealership.
10 Chevy Traverse LT AWD
02 Chevy Trailblazer LS (110K+ miles - loaded except for 4WD - WRECKED!)
99 Chevy Cavalier LS (105K+ miles - commuter car)
78 Chevy Suburban Silverado (454, 3/4 ton)
62 GMC 3/4 ton Pickup (350 police interceptor)
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