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02-10-2012, 08:38 PM #11
---------- Post added at 09:38 PM ---------- Previous post was at 09:33 PM ----------
Lesson learned...from now on I will take my truck to a Chevy dealership near my office, and when/if I need service again...I'll drive the two hours to go to the dealership I bought it from. He's done me right, and even if he can't get me anything back, he's done more than my local dealer to ensure my business goes to him.Matt
02-10-2012, 11:53 PM #122010 Chevy Silverado Z71 ext cab.4x4
72 Monte Carlo 350-415 hp- sold (June 2011) to pay medical bills
79 Impala 350 4bbl 375 hp- sold (June 2011)to pay medical bills
"If He asks you to go a mile go two"
02-11-2012, 10:34 AM #13
People can really be taken advantage of, I was living 200 miles away at the time , my dad had a vacum leak on his Crown Vic , he took it to three different dealers wasting if I remember right $700 with no results. He left his car with a retired plant maint. mech. and after an hour called and said he found a leaking 2" hose , a cousin up in the ranks with Ford in Detroit said he would help with a complaint but guess tired ol'Dad didn't want to go to the trouble.
02-11-2012, 10:45 AM #14
I absolutely hate going to the dealership here, the parts guys are nice, but the service people and sales people are horrendous.
02-16-2012, 12:51 PM #15
On a plus side, at least since my brakes aren't sticking anymore, I have gained just over 2mpg on my fuel mileage. Still dislike the dealership, but at least they fixed the problem!
02-16-2012, 12:55 PM #16
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02-16-2012, 12:59 PM #17
Thanks Steve, I may try that. I'm waiting to see if the dealer I bought it from can get it taken care of through a goodwill write-off, at least part of it anyway. We'll see.
I was less than thrilled when I called Chevrolet last week. That did nothing, they just sided with the dealer and said "it's environmental so it's not covered". Not really concerned with the fact it took a week or that I was flat out told you didn't buy the truck from us so we don't really have to do any more than what we have.
02-16-2012, 01:55 PM #18
sorry to hear about the whole ordeal. glad your purchasing dealer is trying to help. over the years I have definately found dealers that I like more than others. One in particular where I have purchased a couple vehicles and try to take my wifes car when needing service. All because I have felt that I was treated very well in both service and sales.David
2004 Silverado 2500 Crew Cab 4x4, AMSOIL EA air filter, Granatelli MAF sensor, Throttle body spacer, Magnaflow exhaust (true dual to 2 in 1 out muffler), 6" ProComp lift (add a leaf and 5" superlift rear block), Bilstein shocks, 35's (Cooper Disoverer ST) and 4.10 gears, Rhino Liner, EGRUSA fender Flares and widow visors, extended stainless steel brake lines, firestone airbags w/onboard air compressor, Pioneer Avic X940BT navigation, Accel backup camera.
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02-17-2012, 06:03 PM #19
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This thread makes me wonder why there's been nary a peep from a poster who signs themselves as "Tricia, GM customer service".
02-19-2012, 07:10 PM #20
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- Jan 2010
I share your grief. Chevrolet is not the Chevrolet of past. I bought a new 2002 silverado. At 3750 miles my transmission went out. The GM dealer said that will be 4800.00 please. What about some help with this GM I asked...3700 miles come on, sorry no record of previous trouble in your service report. This one is yours. It will be my last from Goverment motors.
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