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2013 Driver's Side Door Hard To Shut

Discussion in 'Chevy Suburban Forum (GMC Yukon XL)' started by murreywalker, Sep 8, 2013.

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  1. murreywalker

    murreywalker New Member

    What is the adjustment procedure for a new door (5500 miles) adjustment?

    It will not close with a normal pull like all the other doors.
  2. BRB46

    BRB46 Member 100 Posts

    I would say being a brand new truck, the dealer should handle that. Should be covered under your warranty.
  3. rileyjr16

    rileyjr16 New Member 1000 Posts 100 Posts

    X's 2 on the warranty thing
  4. RayVoy

    RayVoy Active Member 1000 Posts 100 Posts

    Fix nothing in the first 5500 miles, you paid a big price (built into the retail price) for a warranty. Use it.
  5. unsub

    unsub New Member

    They definitely don't make the newer ones as good as the old ones. If you are original owner or the tenth it doesn't matter, you are under full bumper to bumper warranty for 3 years or 36,000 miles, full powertrain for 5 years or 100,000 miles and full rust coverage for 6 years or 100,000 miles. Your Sub is saying "take me to your dealer".
  6. murreywalker

    murreywalker New Member

    I wish I had the confidence you guys have in the dealer's ability to adjust the door.

    I'm concerned they'll only make it worse.
  7. RayVoy

    RayVoy Active Member 1000 Posts 100 Posts

    They should have a body shop. That's a very common adjustment for someone in a quality shop.
  8. stchman

    stchman New Member 1000 Posts 100 Posts

    GM gives you a 3 year 36000 mile bumper to bumper warranty. Take it in and say "fix the door".
  9. GM Customer Service

    GM Customer Service Member 100 Posts

    murreywalker,

    I am sorry to learn that you are experiencing an issue with your vehicle. I am happy to look into this concern for you. Please private message if I can be of any assistance.

    Regards,

    Jennifer T.
    GM Customer Care
  10. murreywalker

    murreywalker New Member

    Well Jennifer, I took the vehicle in for an oil change, and was told to wait for any adjustment to the door problem. Their explanation was, with only 8200 miles, the door seals hadn't time to settle. They were concerned any premature adjustment would cause air wind noise.

    As a 71 year old phart, somehow I got the sense that something was pulling my leg. ;-)



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