Anyone have dents in bed rail from a bed cap?? Terry's Toppers beware!!!!!!!!!!

Discussion in 'Chevy Silverado Forum (GMC Sierra)' started by mattiep11, Aug 17, 2013.

  1. mattiep11

    mattiep11 New Member

    So my truck just got done going thru $2400 in paint work.( half from some random construction workers, other half fixing where the topper meets the bed rail.. brand spanking new already messed up....Some installer at terry's toppers outta salt lake city over tightened my new century high c cap to my bed leaving six fresh dents and two spots popped the paint... Now the guy is refusing to pay for the fix.. said it was my fault and a common thing with new Chevy. Murdock chevy is where i bought it from has been no help!!

    Paid the dealer for the topper not the vendor $2000.. I bought a new truck from them and installed my trust in them to have "Their Guy" install my topper and bed rug with out causing damage to the truck. But damage was found when topper was removed to do the paint work.. Truck has not been off road only two trips totaling 3000 on the odo. It should be of their concern because this is their go to guy who can't even mount it right when he is supposed to be the specialist.. I've had a century topper on my 96 for over ten years and beat the **** out of it, still running at 250kodo and I take that topper off on the regular and have not had a single issue.

    MY rig is 2012 silverado 3500 reg cab long bed less then 3000 miles

    Attached Files:

    Last edited: Aug 18, 2013
  2. mattiep11

    mattiep11 New Member

    Close to 200 views and not one person has a comment? Please say somthing chevy truck owners!

    thanks matt

    2012 3500 reg cab lb 6.0 century high c bed rug 3000odo (white)
    1996 Z71 5.7 ext cab sb century topper, curtis snow pro 7.5' plow 250kodo (white)

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    now 300 views.. so no issues with any trucks?...So i'm the only one?
  3. bsmntcritr

    bsmntcritr New Member

    Have 2011 3500HD 4x4. Gave up on factory beds a few years ago because the metal in truck bodies is so thin. To save on MPG's and all that. The factory truck bed now days isn't worth having. Installed aluminum flat bed, and protected rocker panels with aluminum running boards, again because body metal is sooo thin. Very happy with it after 21000 miles. No, not a daily driver, just a trailer and ATV hauler.
  4. j cat

    j cat Active Member

    I have a bed cover on my 2000 siL . it is fiberglass and makes a very nice secure storage area. with install of this I used stainless steel rails over the bed rail sheeT metal . still looks new stainless is more $$$ but well worth it in long long run.
  5. Pikey

    Pikey Moderator

    I would be pretty angry. But, that being said, I know in Michigan if a dealer does any body damage to your vehicle it has to be covered under your insurance. I had my 1995 silverado in a dealer to have the trans replaced under warranty. When they were doing a test drive a broken leaf spring was run over by a driver in front of the tech driving my truck. The spring bounced up and stuck thru the side of the bed of my truck. The dealer called me for my insurance info and they paid my deductible. But, my insurance had to pay to fix the 2 holes.
  6. stchman

    stchman New Member

    So in Michigan if the dealer damages a vehicle and that vehicle has liability only, the owners of the vehicle is stuck with fixing the car even though it was not their fault?
  7. Pikey

    Pikey Moderator

    From what I understand. Michigan is a no fault state. If you hit my truck and it is your fault, my insurance pays to fix my truck, yours pays for your truck. If I don't have collision coverage then I am SOL. I can not go after you for the damage. If some moron is driving around with no coverage and hits me, my insurance pays for my truck, if I hit him he is screwed. He has no recourse.
  8. stchman

    stchman New Member

    In Michigan, make sure you have full coverage insurance.
  9. Pikey

    Pikey Moderator

    Yes Sir! You are correct there. Here are other no fault states
    The 12 states that currently have or include a no-fault car insurance scenario are**:
    1. Florida,
    2. Michigan,
    3. New Jersey,
    4. New York,
    5. Pennsylvania,
    6. Hawaii,
    7. Kansas,
    8. Kentucky,
    9. Massachusetts,
    10. Minnesota,
    11. North Dakota,
    12. Utah.
    Nine of these states are considered just “No-Fault” and three are considered “Choice” states. In a so-called "Choice" state, drivers can choose a no-fault system policy or a policy based on traditional tort liability law. The tort policy used in "Choice" states are the same as those used in states without no-fault laws and, therefore, the claims procedures are the same. A driver retains her right to sue, generally without any significant statutory limitations.
  10. Rayzur9

    Rayzur9 New Member

    We have this kind of b.s. in tx also. It is so difficult to find a shop that can do the things a person doesnt want to, and have it done correctly and without error. Around here the best you can hope for is luck.
    Sorry to see that having happened.
    Any update on this?
  11. j cat

    j cat Active Member

    If a repair shop damages your vehicle , and it is not in an accident with another vehicle , but due to the acts of an employee due to his fault in repair work then in my state you can get payment for damge thru the small claims court.

    an example [which I have actually witnessed ] dealer ship door closed on a vehicle just sold .

    dealership is stuck with the cost of repair .
  12. mattiep11

    mattiep11 New Member

    Update.. After a month of talks with gm customer care (underlay useless) wasting my time, talking to clown after clown, half of them i could not understand or they had no idea what a truck was or a fiberglass topper. HOW THE HELL DO THEY HIRE SOMEONE WHO CAN NOT EVEN SPEAK ENGLISH!! They said its all my fault. And they were not willing to help or pay for damages caused by their **** up of an installer!!! (MURDOCK CHEVY). Both dealers will NEVER SEE MY BUSINESS AGAIN. BOTH ARE RIPOFFS AND SCAM ASSES! THIS truck is for sale!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! had to get the BBB involved on the case then next is small claims......They just lost a loyal gm buyer.... going to FORD this weekend!!
  13. summitwhite11

    summitwhite11 New Member

    I will prolly be scolded for saying this, but if I am having someone do an install on my wheels, I have a little bumper chat with them prior to the install, being clear of what I expect and what I expect of them, that few minutes just keeps things real when there is an upfront understanding, I have learned over the years, just because its a shop does not mean its staffed with qualified professional techs. Doing this has resulted in more than one instance having the tech or owner come to me to take a look at something before they proceed and has saved me grief and maintained a good relationship with the owner/techs. And when they are done, I thank them for an outstanding professional job,
  14. j cat

    j cat Active Member

    I recently had a bitch about how GM is selling chinese parts using the same part number and the part does not fit. part in sealed plastic bag genuine GM parts and the part is wrong. called GM got some person with an accent . had no idea what the part I was talking about, no auto work/knowledge a complete waste of time .

    so I insisted that I talk to the GM parts manager that handles these part orders and hopefully I could get some answer to how can a part be changed and still have the original part number, well he gave me info to call some non GM business . these operators are just B/S artists. you sue then they will have to pay. just do not have them fix it . you fix it have the bill and pictures then they pay. If you have a day to spend go to the court and sit there and see how many cases are against these repair shops/dealerships with some cases pure theft . I was shocked to see how many auto repair / dealership cases where won simply because they did not even show up ! also tack on you personal expenses loss of use etc...

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