The "Ask GM Customer Service" forum is provided as a free service to GM owners, however it is not a tech support helpline. Questions asked in this forum should be related to customer service issues such as an interaction to get an issue with your vehicle resolved, help with negotiating with a dealer on a repair, questions about warranty work and status, etc. Very often you will be asked for your VIN and other personal information. If you make that information public in this forum, it can be seen. If you wish this to remain private, please contact GM Customer Service through a Private Message.