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Dealer in north central Arkansas

Discussion in 'Product Reviews' started by mhgoldwing, Sep 22, 2007.

  1. mhgoldwing

    mhgoldwing New Member

    Bought my 07 Suburban from Kent Chevrolet in Mountain Home, Ar. Must say this is a good dealer. They have done several service jobs on my 2000 Silverado.

    My new Suburban had vibration problem which turned out to be a bad tire. They tried to balance tires and that didn't resolve problem. As soon as I notified them that balance didn't resolve problem, they scheduled a test drive with service manager. He took over project and vibration problem resolved immediately.

    Found out this is standard practice: if dealer fails to repair anything properly on first attempt, service manager takes over heads up repair/service until it's right. Works for me.
  2. Cableguy

    Cableguy Epic Member 5+ Years ROTM Winner 1000 Posts

  3. ChevyFan

    ChevyFan Administrator Staff Member 5+ Years 5000 Posts

    That's great, they're not fooling around up there! That's the difference between a dealership and a stealership.

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