Bug Report Email Notifications Not working.

Discussion in 'Announcements & Feedback' started by Conlan Rose, Feb 14, 2013.

  1. Conlan Rose

    Conlan Rose Super Moderator

    For over a week I haven't gotten a single email from the site. I checked that all my subscriptions are set to instantly through email but still nadda. Is any one else having this problem? I was hoping it was just a glitch, but after a week it doesn't seem that way.
  2. SurrealOne

    SurrealOne Former Member

    I'm only set for notification of PM's, so I can't corroborate your issue. Right now you've not provided enough data to suggest that it's the site, itself... so you should probably check to see if you have any anti-spam software filtering your email, if your email provider is using the same and filtering your email for you, and/or if things are going into your junk email folder.
  3. Pikey

    Pikey Moderator

    I have not had any issues with notifications. They seem delayed by a few hours I am still getting them
  4. Conlan Rose

    Conlan Rose Super Moderator

    Hmmm I'll PM [MENTION=1]Steve[/MENTION] about it.
  5. Pikey

    Pikey Moderator

    lol, now I am not getting them either!
  6. Conlan Rose

    Conlan Rose Super Moderator

    I sent him a PM and mentioned your also having some troubles. I think it may just be one of the new updates that interfered with something unexpectedly.
  7. SurrealOne

    SurrealOne Former Member

    Looks like this has cropped up, again. People have been PM'ing me ... but I'm not getting emails about it like I should be.
  8. Pikey

    Pikey Moderator

    Yep, I am having issues also. I have been getting notifications (sometimes), and they are a day after the reply was posted.
  9. ChevyFan

    ChevyFan Administrator Staff Member

    Is this still an issue?

    There are a couple of different ways that you can get notified about threads that you are subscribed to on this website.


    • Control Panel (just up at the top bar of the website)
    • Instant through email (these should show up in less than about 5 minutes)
    • Daily through email (these are sent out once per day, I think it's the pre-dawn hours usually)
    • Weekly through email (these are sent out in bulk on monday morning)
    • None (Delete) ... you don't get notified of any specific thread.
  10. Pikey

    Pikey Moderator

    I just got blasted with 25 or so email notifications. Some were from today, some from yesterday.
  11. SurrealOne

    SurrealOne Former Member

    I used to get emails instantly when I was PM'd. I have changed no settings, here. We were not informed of any sitewide tweaks to notifcication settings. Given both of the aforementioned I would expect to still receive emails instantly when PM'd. I have not received any email notifications about PM's for several days ... despite having received PM's.

    I received one PM, earlier today, and no notification came in for it.
  12. Pikey

    Pikey Moderator

    Still not working, it it does work it is delayed by 4-6 hours
  13. mfleetwood

    mfleetwood Moderator

    My notifications seem to be working (at least over the past couple of days).
  14. Pikey

    Pikey Moderator

    That is odd. I have been quoted 2 times today, received 2 pm's, and 5 threads that I subscribe to have been commented on, yet I have not received any instant email notifications. I checked my settings and they have not changed. If it comes, I get them all at one time hours after the activity has taken place. I received the pm's at 9:00 a.m. this morning, it is now 1:38 p.m. and I have not been notified.
  15. mfleetwood

    mfleetwood Moderator

    Yes, very odd...My notifications line up with the times the were received. However, I only subscribe to email notifications on PMs and visitor messages which could explain why we're seeing differences on most things you mention.
  16. Pikey

    Pikey Moderator

    yea, I JUST got email notifications for the pm's I received this morning. It is now 11:58 pm
  17. mfleetwood

    mfleetwood Moderator

    Not good...I hope Steve gets this bug worked out soon.
  18. Pikey

    Pikey Moderator

    the odd thing is that they are not coming in the correct order. I got a blast of 20 or so emails around 6pm today. They had some threads that were posted in around 3 pm today and a notification about the last pm I got. Then, tonight I get another blast of 24 and it has notifications from posts that were made yesterday along with the pm notifications from the earlier pm's I got.
  19. mfleetwood

    mfleetwood Moderator

    Maybe it's hung up and using a "last in, first out" cycle....and it sounds like a whole lot more. Or maybe Steve is manually releasing them (if that's possible).
  20. SurrealOne

    SurrealOne Former Member

    I only subscribe to email notifications on PM's ... and haven't seen an email for a PM in a while, now.

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