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Bug Report Email Notifications Not working.

Discussion in 'Announcements & Feedback' started by Conlan Rose, Feb 14, 2013.

  1. Conlan Rose

    Conlan Rose Super Moderator

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    For over a week I haven't gotten a single email from the site. I checked that all my subscriptions are set to instantly through email but still nadda. Is any one else having this problem? I was hoping it was just a glitch, but after a week it doesn't seem that way.
    #1
  2. SurrealOne

    SurrealOne Former Member

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    I'm only set for notification of PM's, so I can't corroborate your issue. Right now you've not provided enough data to suggest that it's the site, itself... so you should probably check to see if you have any anti-spam software filtering your email, if your email provider is using the same and filtering your email for you, and/or if things are going into your junk email folder.
    #2
  3. Pikey

    Pikey Moderator

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    I have not had any issues with notifications. They seem delayed by a few hours I am still getting them
    #3
  4. Conlan Rose

    Conlan Rose Super Moderator

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    Hmmm I'll PM [MENTION=1]Steve[/MENTION] about it.
    #4
  5. Pikey

    Pikey Moderator

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    lol, now I am not getting them either!
    #5
  6. Conlan Rose

    Conlan Rose Super Moderator

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    I sent him a PM and mentioned your also having some troubles. I think it may just be one of the new updates that interfered with something unexpectedly.
    #6
  7. SurrealOne

    SurrealOne Former Member

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    Looks like this has cropped up, again. People have been PM'ing me ... but I'm not getting emails about it like I should be.
    #7
  8. Pikey

    Pikey Moderator

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    Yep, I am having issues also. I have been getting notifications (sometimes), and they are a day after the reply was posted.
    #8
  9. ChevyFan

    ChevyFan Administrator Staff Member

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    Is this still an issue?

    There are a couple of different ways that you can get notified about threads that you are subscribed to on this website.


    • Control Panel (just up at the top bar of the website)
    • Instant through email (these should show up in less than about 5 minutes)
    • Daily through email (these are sent out once per day, I think it's the pre-dawn hours usually)
    • Weekly through email (these are sent out in bulk on monday morning)
    • None (Delete) ... you don't get notified of any specific thread.
    #9
  10. Pikey

    Pikey Moderator

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    I just got blasted with 25 or so email notifications. Some were from today, some from yesterday.
    #10
  11. SurrealOne

    SurrealOne Former Member

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    I used to get emails instantly when I was PM'd. I have changed no settings, here. We were not informed of any sitewide tweaks to notifcication settings. Given both of the aforementioned I would expect to still receive emails instantly when PM'd. I have not received any email notifications about PM's for several days ... despite having received PM's.

    I received one PM, earlier today, and no notification came in for it.
    #11
  12. Pikey

    Pikey Moderator

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    Still not working, it it does work it is delayed by 4-6 hours
    #12
  13. mfleetwood

    mfleetwood Moderator

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    My notifications seem to be working (at least over the past couple of days).
    #13
  14. Pikey

    Pikey Moderator

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    That is odd. I have been quoted 2 times today, received 2 pm's, and 5 threads that I subscribe to have been commented on, yet I have not received any instant email notifications. I checked my settings and they have not changed. If it comes, I get them all at one time hours after the activity has taken place. I received the pm's at 9:00 a.m. this morning, it is now 1:38 p.m. and I have not been notified.
    #14
  15. mfleetwood

    mfleetwood Moderator

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    Yes, very odd...My notifications line up with the times the were received. However, I only subscribe to email notifications on PMs and visitor messages which could explain why we're seeing differences on most things you mention.
    #15
  16. Pikey

    Pikey Moderator

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    yea, I JUST got email notifications for the pm's I received this morning. It is now 11:58 pm
    #16
  17. mfleetwood

    mfleetwood Moderator

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    Not good...I hope Steve gets this bug worked out soon.
    #17
  18. Pikey

    Pikey Moderator

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    the odd thing is that they are not coming in the correct order. I got a blast of 20 or so emails around 6pm today. They had some threads that were posted in around 3 pm today and a notification about the last pm I got. Then, tonight I get another blast of 24 and it has notifications from posts that were made yesterday along with the pm notifications from the earlier pm's I got.
    #18
  19. mfleetwood

    mfleetwood Moderator

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    Maybe it's hung up and using a "last in, first out" cycle....and it sounds like a whole lot more. Or maybe Steve is manually releasing them (if that's possible).
    #19
  20. SurrealOne

    SurrealOne Former Member

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    I only subscribe to email notifications on PM's ... and haven't seen an email for a PM in a while, now.
    #20

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