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Silverado Automatic Door Locking ~ very mad 2011 silverado owner!!

Discussion in 'Chevy Silverado Forum (GMC Sierra)' started by hunter69, May 29, 2011.

  1. hunter69

    hunter69 New Member

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    I just bought a 2011 silverado supercab with a sticker price of over $47,000.00 plus tax and now I am told that if I want to keep my doors from locking automatically I will have to pay GM $50.00 for a custom bdm program and pay the dealer another $40 to $60 to program it and they also say that if I ever accidentally hit the factory options setting in my dic I will loose this option.

    This is unaccetable to me in every way!!

    I was also shopping for a new car for my daughter but if this does not get looked at you can believe me that I will never buy another GM. The option to leave doors unlocked should already be in the computer!!
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  2. 99'HEARTBEAT

    99'HEARTBEAT Moderator

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    Hunter69.......the Below Information is from the......2011' Silverado Owners Manual.....Section 2....Page 8
    ....Delayed Locking,
    ......The vehicle may have the delayed locking feature. When locking the doors with the power lock switch and a door is open, the doors will lock five seconds after the last door is closed. You will hear three chimes to signal that the delayed locking feature is in use.

    .....Pressing the power lock switch twice will override the delayed locking feature and immediately lock all the doors. This feature will not operate if the key is in the ignition.

    ......This feature can be programmed using the Driver Information Center (DIC). See “Delay Door
    Lock” under Vehicle Personalization (with DIC Buttons) on page 5‑53.
    Automatic Door Locks,


    *****The VEHICLE may have an AUTOMATIC LOCK/UNLOCK FEATURE. This feature can be programmed using the Driver Information Center (DIC).*****



    See Vehicle Personalization (with DIC Buttons) on page 5‑ 53 for more information on DIC programming.
    .....Lockout Protection If the driver side power door lock switch is pressed when the driver door is open and the key is in the ignition, all of the doors will lock and
    then the driver door will unlock.
    .....If the passenger side power door lock switch is pressed when the front passenger door is open and the key is in the ignition, all of the doors will lock and then the front passenger door will unlock.

    If you go to Section 5....Page 53.....you should be able to find the information on programming your AUTOMATIC Door Lock/Unlock yourself For your Truck.


    Last edited: Jun 2, 2014
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  3. Enkeiavalanche

    Enkeiavalanche Moderator

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    It's the first thing I did was to make sure my 08 does not lock unless I want it to....
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  4. hunter69

    hunter69 New Member

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    Thanks 99heartbeat but that does not take care of the problem because it does not give you the option to not have the doors lock automaticaly. It either locks when out of park or locks at 13 miles an hour,, you can not program it to only lock when I push the button.
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  5. 99'HEARTBEAT

    99'HEARTBEAT Moderator

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    OK....I Got ya, I'm not that up to date on the Lock/Unlock features on the NNBS 2007 and up Silverado's, but I do remember viewing a thread on one of the other truck forum's....where the owner of the vehicle could re-program the Automatic door locks.....I could be wrong......I'm going to see if I can Located that thread.....sorry My information could not help you out....:glasses:
    Last edited: Jun 2, 2014
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  6. troutbug

    troutbug New Member

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    Just curious, are you mad because you actually want to drive around with the doors unlocked or are you upset because you don't have the option to choose? Down here, the first thing I do when I get in the truck is lock the damn doors....too many thugs!
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  7. hunter69

    hunter69 New Member

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    99'heartbeat

    not a problem thanks for trying to help!

    troutbug I am mad for both reasons,, I am from up in New Brunswick Canada, population of less then 1,000,000 in entire province,, I have never seen in the news up here about a thug attacking someone in a vehicle and secondly, When I work on the farm we are always stopping and passenger jumps out for a second then hops back in and off you go,, now every friggin time I stop you have to unlock those friggin doors,,, it is absalutly ridiculouse.

    I wish GM customer support would answerr this situation.
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  8. stephan

    stephan New Member

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    I agree Hunter. I wouldn't want my doors locking unless I lock them. What if you're in an accident & knocked out & your friggin car's on fire. How's anyone going to pull you out, or you're bleeding to death & locked in. Seconds count in accident situations. Many times the other party has saved the lives of those in serious accidents way before the emts & police get there. I also don't like the child locks on the rear doors for the same reason. Even a 4 year old is smart enough to get out of a burning car if they can open the door. I see lawsuits coming over these door locks.
    #8
  9. silveradotrailblazer

    silveradotrailblazer New Member

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    Back in '05 BEFORE I purchased my truck I had the salesman go over all the operations of the truck.

    ---------- Post added at 07:04 PM ---------- Previous post was at 07:00 PM ----------

    So your made at GM because you didn't have your saleman do this? Didn't the doors lock when you test drove the truck?
    #9
  10. troutbug

    troutbug New Member

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    Understood...I can see in your case how that would be very annoying. I wasn't thinking about it in a "working" situation such as farm chores. I actually changed my door unlock feature through the DIC to stay locked until I remove the key from the ignition. I didn't like my doors unlocking automatically when I pulled up somewhere and put it in park. I tend to sit in the truck for a minute sometimes, getting all my stuff together. Of course this annoys the hell out of my passengers, but who cares, my truck!
    There's a few things on these newer trucks that I don't think GM gave much thought to, such as this and not being able to change TPMS pressures, or disable the TPMS altogether. I'm guessing there is some federal mandate behind it all, "for our own safety" of course. Not sure if Canada is bad about stuff like that also...

    Oh, and you're very lucky. Thugs will attack you just about anywhere down here in New Orleans. You always need to be on the lookout, especially in town. Lots of poor, lazy, desperate people who don't know any other way of life.
    Last edited: May 30, 2011
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  11. GM Customer Service

    GM Customer Service Member

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    Unfortunately I primarily specialize in working with customers in the US. However, I would recommend contacting GM of Canada at 800-263-3777. The hours of operation are M-F 7:30am - 11:30pm, Sat 7:30am - 6:00 EST. I hope this helps. Thank you.

    Tricia, GM Customer Service.
    #11
  12. unruly

    unruly New Member

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    Hunter
    You work a farm in a 2011. We have differing opinions of what constitutes a work truck.
    #12
  13. sstoner911

    sstoner911 New Member

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    I bet you haven't even read your owners manual....my 2008 sierra allows me to turn OFF auto dour locks! Your the second canadian gm owner that had gotten the wrong answers from canadian dealerships.....I think its a canadian problem. ...look through your DIC..if my 08 had that option your truck should also.
    #13
  14. GM Customer Service

    GM Customer Service Member

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    This also may be of some assistance to you. This information can be found on page 3-78 of your owner’s manual.

    AUTO DOOR LOCK
    This feature allows you to select when the vehicle’s doors will automatically lock. See Programmable Automatic Door Locks on page 2-11 for more information. Press the customization button until AUTO DOOR LOCK appears on the DIC display. Press the set/reset button once to access the settings for this feature. Then press the customization button to scroll through the following settings:

    SHIFT OUT OF PARK (default): The doors will automatically lock when the vehicle is shifted out of PARK (P).

    AT VEHICLE SPEED: The doors will automatically lock when the vehicle speed is above 8 mph (13 km/h) for three seconds.

    NO CHANGE: No change will be made to this feature. The current setting will remain. To select a setting, press the set/reset button while the desired setting is displayed on the DIC.

    AUTO DOOR UNLOCK
    This feature allows you to select whether or not to turn off the automatic door unlocking feature. It also allows you to select which doors and when the doors will automatically unlock. See Programmable AutomaticDoor Locks on page 2-11 for more information. Press the customization button until AUTO DOOR UNLOCK appears on the DIC display. Press the set/reset button once to access the settings for this feature. Then press the customization button to scroll through the following settings:

    OFF: None of the doors will automatically unlock.

    DRIVER AT KEY OUT: Only the driver’s door will unlock when the key is taken out of the ignition.

    DRIVER IN PARK: Only the driver’s door will unlock when the vehicle is shifted into PARK (P).

    ALL AT KEY OUT: All of the doors will unlock when the key is taken out of the ignition.

    ALL IN PARK (default): All of the doors will unlock when the vehicle is shifted into PARK (P).

    NO CHANGE: No change will be made to this feature. The current setting will remain. To select a setting, press the set/reset button

    I hope this helps. Thank you in advance.

    Tricia, GM Customer Service.
    #14
  15. hunter69

    hunter69 New Member

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    sstoner911

    Yes I have read the manual and if you look at what Tricia from customer service just pasted you will see that you do NOT have the option of keeping the doors from Locking only from unlocking.

    Tricia,, I will call gm canada and see what they can do. Thanks

    ---------- Post added at 09:42 PM ---------- Previous post was at 09:23 PM ----------

    Its official!! Contacted gm canada customer service and there is nothing they are willing to do!!! pay the 100- 150 bucks MR. SUCKER

    Gee I wonder what vehicle this sucker will buy next time!!!!!
    #15
  16. Nargg

    Nargg New Member

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    I personally think this is an awesome feature. Besides, you shouldn't have any door open with the truck in gear anyway. GM has improved this safety feature a lot over the years. My 2000 Silverado locked at speed and unlocked with keyout only, not changeable. My 2011 allows what I prefer with lock in "D" and unlock in "P". It just makes sense for safety's sake. Nice to know GM is looking out for it's owners.

    While I don't disagree with you and that you should be able to turn it off, I wouldn't sweat about it. Count your blessings and move on. You never know what good can come from things, as it might save you from something one day, not just "attacks" but something else. Like for instance I read somewhere that study's of auto accidents show that locked doors stay closed when there is major vehicle body damage. This can save you from serious injury.
    #16
  17. sstoner911

    sstoner911 New Member

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    Got news for ya....most auto makers have this feature and you can't turn that off....i mis read the instructions......but.....don't be lazy and push the unlock button.
    #17
  18. racer4

    racer4 New Member

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    DOOR Locks

    All statements and info passed so far are correct. But the finally reason for not having that door lock option now days is due to the FEDS, and the new saftery standards all vehivcles must have self locking doors as of 2004 I think was the year
    #18
  19. icemncmth

    icemncmth New Member

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    My 07 Silverado doesn't have self locking locks...heck it doesn't even have power locks! :happy:
    #19
  20. tawd77

    tawd77 New Member

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    Hunter, there is nothing worse than dealing with GM Customer Service. They don't care about the customer. If your calling customer service, that means GM has already taken you for your money, and they know that! You already made the mistake of purchasing a GM, and unfortunately, your on your own now. Dont expect GM Customer Service to ever take your calls seriously. Believe me, I have been going through it for months now...
    #20

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