Hey everyone, I'm a new Yukon XL owner and have been reading these forums daily for the last month or so. I don't post much (or at all) but I came across this video of a dealer in the upstate of South Carolina and thought that it needed to be shared. It's not Suburban related but its definitely Chevrolet related. http://youtu.be/bE4Dh_82kMM The basic gist of it is that some service techs ruined this guys cutch and then tried to both blame it on him AND defraud GM at the same time. Check it out and spread the word please - I don't know the person in this video but I know if I was in his shoes that I would appreciate any help in getting the word out.