The Magnuson-Moss Warranty Act

Discussion in 'Performance & Fuel' started by unplugged, Nov 20, 2007.

  1. moogvo

    moogvo Epic Member 5+ Years 1000 Posts

    Those days are long ago and far away. In the fire service, we had to take an "elevator safety" course. With all of the time I spent playing with them years ago, I had pretty much already figured out all that the instructor talked about.

    It all started for me by pulling the doors open while the elevator was moving and seeing the brick wall between the floors. Then I figured out how to make a "key" to pop the doors without the car being present and looking into the shaft. It was kind of creepy in a "Drain in the bottom of the pool" sort of way. I did always treat the machinery with respect, however... Nothing worse than being chopped in half by a speeding elevator car coming down while you have your head in there looking down the shaft... which shouldn't happen if the safety interlocks on the outer doors are working properly.

    When I worked at G105 in Raleigh, the power was cut to the 14 story building. We rode the elevators until the batteries went weak. I had the sense to get out but several guys kept riding until they depleted the batteries. The power was out for 9 hours after that, so they were pretty miserable when the power came back up. LOL!

    Just the same... Cool business you work in. Did you catch the recent CSI where the power went out and the elevator immediately stopped in it's tracks?

    (Not to hijack the thread or anything... Sorry about that.)
  2. SurrealOne

    SurrealOne Former Member ROTM Winner 1000 Posts

    It has a bouquet of fresh ozone with undertones of scorched silicon ... and a hint of melted plenum. The mid palate and finish could be very, very different depending on the vintage of the wiring connected to the part. :)

    LOVINTHESTORM Epic Member 5+ Years ROTM Winner 1000 Posts

    This thread has helped me make my mind up about a tuner. I was going to get a diablo tuner as soon a the budget would allow. But now I think I will wait til my warranty runs out. Me personally, I don't want the hassel of fighting with a dealer if something was to go wrong. I think I will discuss it with my dealer just to test the waters.
  4. nikkeshelton

    nikkeshelton Member 2 Years 100 Posts

    As far as I know no. I installed smog legal headers on mine but haven't changed out the rest of my exhaust. he truck sounds loud enough now as I also installed a K&N cold air box so the intake is loud.
  5. Pikey

    Pikey Moderator Staff Member 5+ Years ROTM Winner 5000 Posts

    Although that may be true in theory, i had a completely different experience. I had a six inch suspension lift on my 1995 silverado. With 15,000 miles on it I leaned back to open the sliding back window. The seat frame snapped and gave me a instant rocking chair. (I weighed 110lbs at the time) I took it to the dealer that I purchased it at. They kept it for 2 days and called telling me that they had put a "blanket" on my warranty and that no repairs for the truck would be covered, ever, due to the lift kit. So, I put a C-clamp on the seat frame and drove it around for 6 months like that. Then one day the shift solenoid went out and it was stuck in second gear. My father, who works at the GM tech center, was walking passed the president of GM trucks in the hallway the next day and stopped him. He told him about my seat issue and the trans issue. The president made a call on his cell phone and told my dad which dealer to go to the next day. From that day on everything was covered. (including my extended power train warranty). The original dealer lost their GM dealership and a Chrysler dealership during the bailout restructuring. I believe that it all depends on the dealer and how they want to deal with a situation. Some can just fix the issue and not say anything to GM, while others report everything. Lets say your waterpump goes out at 26,000 miles and you are still under warranty, but you have a tune. I do not understand why a dealer would make a issue about that. Just fix the pump under warranty (they still get paid) and let the customer go.
  6. tbplus10

    tbplus10 Epic Member Staff Member 5+ Years 5000 Posts Platinum Contributor

    Most of the problems with a dealership covering warranty repairs comes from the manufacturers auditing, dealerships themselves have the authority to cover any repair they want to make under warranty, but when it comes time for reimbursement from the mfg they have to prove the repair was covered and their were no extenuating circumstances that could have led to the repair issue.
    So many dealerships take the easy way out for them and deny warranty coverage, easier to tell a customer no and give them a half baked excuse why their no longer covered than it is to attempt to fight the mfg who holds the fate of your dealership in their hands, which is why the Magnussen Moss Warranty act was created, with creation of this act consumers no longer had to foot the bill for a lawyer to fight for the rights they were promised but were not being honored, many times if you take an issue to arbitration unless your really to blame for the issue you will win, the problem is many people get frustrated with the system and give in to early allowing the Dealer/Mfg to win.
  7. Sierraowner5.3

    Sierraowner5.3 Epic Member 5+ Years 1000 Posts

    ive been going back on forth on a tuner for my truck for this very reason, warrenty issues. called my dealer yesterday and the service guy said he didnt blame me a bit for wanting the better mpg and such, but to beware the fact it could come back and bite me in the rear. and now i see trinitys are on sale thru autoanything. grrrr......

  8. Cowpie

    Cowpie Rockstar 3 Years 500 Posts

    Looking at this from a slightly different angle. If on wants to modlfy the ECM to make up for some of the factory settings, you need to be somewhat discrete. Case in point. My Detroit Diesel Series 60 (factory rebuilt) came with EPA '98 emissions settings in the ECM. Most all familiar with this engine, know that these settings seriously eroded the mpg capabilities of the Series 60. Now, I bought this engine last year and put it in a 2013 Freightliner glider truck. After running it for about 20,000 miles, we went into the ECM and tweaked the settings to essentially get around the EPA '98 settings. Gave me roughly 15% better mpg figures, better pulling power, etc. Now this engine came with a 300,000 mile warranty. We did it at 20,000 miles. It has since been in the shop for top end adjustments, etc and no one has figured out anything. The problem with most of the aftermarket tuners sold commercially, is that they replace code and make very pronounced modifications to the ECM. IF they would be more stealthy about how they do things, no one at a dealership would be able to tell anything.

    With my 2013 Siverado, I jsut wanted to get around the AFM function. That was an easy call. I ordered the Range Module before I even got the pickup home. So, since mile 251 on the odometer, the AFM has been overridden. And the dealer doesn't know squat.
  9. summitwhite11

    summitwhite11 Active Member 2 Years 500 Posts

    Speaking of warranty non warranty issues, care to see whats going on with your own vehicle in terms of recalls, investigations,complaints and service bullentins, follow the link, enter your vehicle year make and model, a little woulda coulda shoulda. ( not associated with this company, I do use the product in my vehicles. So I am not promoting anything, other than offering information to those interested.

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