I got a story that some of you won't believe. I just got back from a cross Canada drive. I drove my '97 serria 2500 from Calgary to my home town of Spaniard's Bay, Newfoundland ( about 45 min outside St. John's). 6000 kms in a little over 4 days. Everything went pertty good until we got off the ferry in Nfld. 8 hrs from the finish line. The boat comes into a small town called Port-aux-Basque. Mabey 2000 people. A couple of clicks past town I lost my power stering and power brakes. I was very happy that such a small towm had a GM dealership and got back there as fast as I could. Turning a 3/4 ton truck around on a 2 lane highway without power stering is not fun. I had to put both feet on the brake pedal to stop. 7:55 am I walked into the dealer. The parts manger was just making coffee. I told him that I just lost my alternator. When I said my truck had a 454, he was sure I was out of luck. Not a common motor in Nfld. A little hard on gas. As it happend They had 2. Whew!! What luck I thought. I think you know where I going with this. Just as I started to think I was going to get on my way quickly, My wife came running in a said there had been a loud bang and now the truck was leaking somthing. When I poped the hood I saw that the idler pulley had let go and since now the water pump wasn't turning, the coolant overfill had, well, overfilled. Now of course they diddent have the pulley in stock. And Port-aux Basque is about 3 hrs from anywhere. I was S.O.L !!! They had one of their guys drive us to the local Canadian Tire in their shop truck and got a new pulley that we thought would work. Same size but wrong off-set. So close!! A little latter we left again. This time to a local bering shop. Seems that the pulley was fine, but the bering inside was shot. Thing was only 5 months old . Anyway this time I was in luck. The guy at the bering shop pressed a new bering into my old pulley. Charged me $7.46 and I was on my way. Not bad. Got back to the dealer. The tech went to re-install my pulley and belt only find that my diagram for running the belt was gone. I had removed it when I installed my K&N cold air intake. Which kicks ass by the way. Now buy this time it was about 11:00 am. and things were starting to get funny. In a few minutes the guy had it figured out and my big block was growling again. 454's don't purr! Case your not keeping track. I was there a little over 3 hours. The owners son drove us around town twice. And I never did buy a part off them. Plus their tech put my truck back together. Guess what they charged me? Not a cent!!!!!!! ZERO! NADDA!! NOTHING!!! After many many thank-you's I purchased a chevy hat and a GMC hitch cover. I had to buy somthing. I felt guilty. Its not like they were sitting around doing nothing. The place was very busy. My wife and I went and brought back coffee and muffins and said we were going to write GM and tell had great they had been. Gotta love small town ways.