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Ok so I have to start this story all over again. (We had a mild administration malfuncton). Ok from the top now. I have a 1999 Savanna Van for work. It has 125000KM/78000Miles on a 4.3litre long block V6 H.O. I've always treated her good. i.e. regular oil changes, gear oil changes, tires, tranny fluid flush etc. Our policy at work is 10yrs/160000KM which ever comes first for replacing. So one day I take it in to dealer before I go on shift to fix various things (oil,lube,filter and other various repairs) I get it back they tell me they found some other things that needed to be repaired and had it authorized (Cool fine by me. I'm all about prevention) Cooler lines were leaking and various motor stuff was worked on. I think great awesome, sign off and I'm outta there. I drive about 100miles around town and BOOM the motor blows up! No rhyme or reason. I get towed back to dealer. They say "Isn't that a shame, let me price a motor for you!" I say WTF how does a motor just blow with no previous symptoms? No SES light, Nothing just BOOM! There were just like oh well these things happen. Well its a work van so I didn't lose my cool. There price comes in at about $6500. So needless to say our fleet management is having none of that. So I leave the van there for fleet management to wrangle with. I get back after a few days off and inquire as to the whereabouts of my van. Come to find out the van is at some lone shop in the middle of nowhere (Nice!) The guy calls me says van will be ready on such-a-such day. Well it was ready on the day he said and van was delivered to my office. I jump in it at office, fire it up...tink.tink.tink...knock.knock.knock WTF! So I call the guy and say is this a new motor or rebuilt cuz its tinking and making noise. He says yes its a new motor, let me come have a look. When he looks at it a day later. He says oh you need to take it to the guy that sold me the engine. So I did. At that point I put all of 400km on motor. I drop it off at rebuilders shop here in town. The rebuilder calls me back a few hours later and says I'm afraid this motor is now blown up too. WTF. Ya he says the guy who installed motor failed to change cooler lines again and take the break in oil out. All the contaminates from tank and lines came flooding back into motor, destroying my motor I sent him.
He pulls motor out and sure enough its destroyed(bearings, rods, crank). Complete tear down and rebuild again...
So now I have a perfect running truck again (Done by a true professional and a Gentleman) and fleet management is pissed about bill. But in the end there the ones that tried to save a buck sending it to "Bob's Garage" (Not real name) and as for the "Huge" "Established" Dealership in town (Shame on you) You wonder why Toyota is #1. Gee let me think about that for a minute...ahhhh duh! If it had of been my personal vehicle there would have been dead bodies everywhere. So you move to the next dealer and try again right.
This is not a closed post please feel free to comment and add suggestions for me to help me understand GM's Customer handling in local dealerships. Don't get me wrong I've always owned GM and always will, but man alive what do we do about these crazy rogue dealerships and there matter a fact attitude....:neutral:
Ok my fingers are sore now
uch:
He pulls motor out and sure enough its destroyed(bearings, rods, crank). Complete tear down and rebuild again...
So now I have a perfect running truck again (Done by a true professional and a Gentleman) and fleet management is pissed about bill. But in the end there the ones that tried to save a buck sending it to "Bob's Garage" (Not real name) and as for the "Huge" "Established" Dealership in town (Shame on you) You wonder why Toyota is #1. Gee let me think about that for a minute...ahhhh duh! If it had of been my personal vehicle there would have been dead bodies everywhere. So you move to the next dealer and try again right.
This is not a closed post please feel free to comment and add suggestions for me to help me understand GM's Customer handling in local dealerships. Don't get me wrong I've always owned GM and always will, but man alive what do we do about these crazy rogue dealerships and there matter a fact attitude....:neutral:
Ok my fingers are sore now
uch:
