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30,177 Posts
Argh, I got a replacement rear windshield from Safelite auto glass. It looked good when they put it in, but I wonder what the quality of the glass is. One of the strut supports came unglued, which I have never seen happen before.
So I scheduled an appointment to have them fix the window, they would come to my work and have a look, it was bad weather so I cancelled. I was going to drive it up to the shop, but it was never convenient for me to do it and my wife didn't want to mess with it during the week.
So I scheduled an appointment for today, 8 am to 12 pm. I called arond 10:30 see where we were on the schedule for today ... I was on it, the repairman would call 30 minutes before he would arrive. Ok, at 11:45 I called back to see if they could come in the afternoon, becuase we had to drive someone to the airport. The tech was very busy and he would be well after noon before he would get here, maybe 1 pm. I was told his radio was broken in his truck too. argh!
Anyhow, I said that I would be home between 2:00 and 2:30. I got home at 2:35 and the tech had called right at 2:00 pm and said that he was told that I would be home between 2:00 and 2:30. He said he would take off around 2:20 he said.
Anyhow, I'm just a little frustrated, not angry. I'm just hoping that they come out next week first thing Saturday AM.
At least their customer service people were nice. :great:
Anyhow, maybe it was becuase of the bad weather, lots of glass to get fixed, and this is a warranty issue going back now 3 or 4 weeks.
So I scheduled an appointment to have them fix the window, they would come to my work and have a look, it was bad weather so I cancelled. I was going to drive it up to the shop, but it was never convenient for me to do it and my wife didn't want to mess with it during the week.
So I scheduled an appointment for today, 8 am to 12 pm. I called arond 10:30 see where we were on the schedule for today ... I was on it, the repairman would call 30 minutes before he would arrive. Ok, at 11:45 I called back to see if they could come in the afternoon, becuase we had to drive someone to the airport. The tech was very busy and he would be well after noon before he would get here, maybe 1 pm. I was told his radio was broken in his truck too. argh!
Anyhow, I said that I would be home between 2:00 and 2:30. I got home at 2:35 and the tech had called right at 2:00 pm and said that he was told that I would be home between 2:00 and 2:30. He said he would take off around 2:20 he said.
Anyhow, I'm just a little frustrated, not angry. I'm just hoping that they come out next week first thing Saturday AM.
At least their customer service people were nice. :great:
Anyhow, maybe it was becuase of the bad weather, lots of glass to get fixed, and this is a warranty issue going back now 3 or 4 weeks.