I had the same problem. I was able to get a big flat blade screwdriver in there to release the secondary latch and get it down. Thank goodness it wasn't an emergency situation. I lubricated the mechanism over the weekend and it would not free up and work properly. I took my grinder and ground off the nubb of the secondary latch and never had a problem getting it to come down again. I was initially worried that it might drop down unexpectantly but after months of driving in all types of road and weather conditions it never loosened up. However, when I did need it to come down that one day on the side of the road it did so effortlessly. IMO this is the only true fix for this lousy design, especially in colder climates that produce corrosion so easy.