What a rip off. They have a "book" of how long jobs should take and they charge by that book. Most of the time they gouge you by 2 hours, a job that by the book takes 4 hours could take a mechanic less than two, but you still get charged for 4 hours and they stack there mechanics so that they can do two 4 hour jobs by the book in 4 hours but get payed for 8. They also charge 72/hr for labor. And there parts wow, automatically double from what they pay.