Hi Friends,
My 2017 Silverado with 11K miles on it (still under warranty) has a bothersome problem. When initially putting it in 'Drive' and slowly starting out on a slight downward grade, when the transmission shifts from 1st to 2nd, a loud 'clunk' sound comes from the rear end. The 'clunking' will occasionally happen at other times as well, but it always happens under the conditions I described. I told a service writer at the Chevy dealership where I bought the truck new about this issue. He said, "They all do it." At that point, I knew I was talking to an idiot. (This particular individual has been less than honest with me in the past.)
Since the 'clunking' problem seems to be getting worse, I want to be able to show some understanding when I return to the dealership. Is the issue in the rear U-joint, or could it be in the differential itself? As mentioned, this is a nearly new, low mileage truck bought new. Thanks!
Neil
My 2017 Silverado with 11K miles on it (still under warranty) has a bothersome problem. When initially putting it in 'Drive' and slowly starting out on a slight downward grade, when the transmission shifts from 1st to 2nd, a loud 'clunk' sound comes from the rear end. The 'clunking' will occasionally happen at other times as well, but it always happens under the conditions I described. I told a service writer at the Chevy dealership where I bought the truck new about this issue. He said, "They all do it." At that point, I knew I was talking to an idiot. (This particular individual has been less than honest with me in the past.)
Since the 'clunking' problem seems to be getting worse, I want to be able to show some understanding when I return to the dealership. Is the issue in the rear U-joint, or could it be in the differential itself? As mentioned, this is a nearly new, low mileage truck bought new. Thanks!
Neil